Providence Health & Services Scheduler Registrar in Polson, Montana
Providence is calling a Scheduler Registrar (Patient Registration, Variable Shift, 0.0 FTE) to Providence St. Joseph Medical Center in Polson, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
In this position you will:
Contact with patient by telephone to interview them with courtesy and demonstrated service excellence to create appointments and schedule procedures.
Responsible for the efficient coordination of all providers, specialized equipment and other specialized resources.
Courteously and professionally responding to multiple phone calls and requests that often occur simultaneously.
Completes registration, verifying demographics and insurance, at the time of scheduling.
Collecting and scheduling accurate information regarding physician or patient special requirements, patient demographics to avoid duplicate errors, and/or refer call to appropriate person/department.
Collaborate with other departments regarding scheduling, resource or staffing conflicts.
Transcribe order and/or link order to patient appointment.
Ensure all computer system entries are completed accurately and timely.
Maintain accurate, clear, concise, and complete account notes and other relevant information.
Promote PH&S as a premier service organization by treating customers with compassion and respect.
Identify, resolve and escalate major issues and service failures that impede success.
Maintain confidentiality of all patients’ demographic, medical, and financial information, ensuring proper handling and disposal of confidential documents and adherence to HIPAA.
Required to think independently and to identify and make complex decisions in a fast-paced environment.
Required qualifications for this position includes:
High School Diploma or GED
Demonstrated outstanding customer service experience
Clerical and computer experience
One (1) experience in customer service or healthcare registration
Strong attention to detail and excellent analytical skills
Preferred qualifications for this position include:
Registrar, scheduler and third party payor experience
About the Facility you will serve.
Providence St. Joseph Assisted Living Center is located on the St. Joseph Medical Center Campus in one of the most beautiful places you could choose for a retirement community. We provide multi-level care options for seniors who want an active and vibrant lifestyle with access to the assistance they may need with daily activities and healthcare. Located on the shore of Flathead Lake, the largest natural freshwater lake west of the Mississippi, and under the spectacular Mission Mountain Range in northwestern Montana, Providence St. Joseph Assisted Living Center is just one mile from downtown Polson, Montana and 66 miles from Missoula, MT and Providence St. Patrick Hospital.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Patient Services
Req ID: 263680