Providence Health & Services Scheduler/Registrar in Polson, Montana


Providence is calling a Scheduler/Registrar (0.8 FTE, Variable Shifts) to Providence St. Joseph Medical Center in Polson, Montana.

The Scheduling Specialist is accountable for scheduling various types of patient appointments from simple office visits to complex procedures. This may include coordinating schedules with multiple providers, specialized equipment, and other specialized resources. Complexity of this position is evidenced by the use of simple and complex medical terminology and enterprise scheduling protocols. The scheduling specialist; displays professional interpersonal skills and presence when communicating with physicians, staff and the public; as the front-line customer service representative, upholds and exhibits the core values in all communication. It is essential that this information be documented timely and accurately.

In this position you will:

  • Contact patients by telephone to create appointments and schedule procedures.

  • Be responsible for the efficient coordination of all providers, specialized equipment, and other specialized resources.

  • Complete registration, verifying demographics and insurance, at the time of scheduling.

  • Collect and schedule accurate information regarding physician or patient special requirements.

  • Transcribe order and/or link order to patient appointment.


Required qualifications for this position include:

  • High school diploma or General Equivalency Degree (GED)

  • One experience in customer service or healthcare registration

  • Clerical and computer experience

  • Demonstrated outstanding customer service experience.

Preferred qualifications for this position include:

  • Course work/training

  • Previous registrar, scheduler and third party payer experience

About the hospital you will serve.

Providence St. Joseph Medical Center is a 22-bed critical access hospital in beautiful northwest Montana employing nearly 250 employees, including physicians. With expanding services, building renovations and outstanding technology, our community hospital is the heart of medical care in Polson, Montana and the large, sparsely populated surrounding area. We have close ties to Providence St. Patrick Hospital and Health Sciences Center, Providence's tertiary center located 66 miles away in Missoula.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Variable

Job Category: Administrative Support (Clinical)

Location: Montana-Polson

Req ID: 192110